Project Anchor Support
For help, bug reports, account questions, or feedback, contact [SUPPORT EMAIL].
Requesting assistance
If something is unclear or is not working the way you expect, email a description of what you were trying to do and where in the app it happened. If the question is about your account, send it from the email address associated with that account.
Reporting a bug
When reporting an issue, include a description of what happened, what you expected to happen, and the steps that led to the issue. Your iPhone model and iOS version are useful too.
Do not include your password, authentication codes, or other sensitive information in a support message. Support will never need them.
Account assistance
Project Anchor accounts are created with an email address, and your hobbies, projects, and tasks are associated with that account. If you cannot sign in, or have a question about the email address on your account, get in touch and describe what you are seeing. Send account-related requests from the email address associated with your account so account ownership can be verified.
Deleting your account
When an account-deletion option is available inside Project Anchor, please use that option in the app. You may also contact support for assistance with an account-deletion request. Send the request from the email address associated with your Project Anchor account so account ownership can be verified.
Account deletion is intended to remove your account and the content you created, such as your hobbies, projects, and tasks. Some limited information may need to be retained where that is necessary for legal, security, fraud-prevention, backup, or operational reasons.
For more detail, see the Project Anchor Privacy Policy.